Payment – Shipping – Returns Methods

Payment Methods

1. Cash on Delivery (COD)
Pay for your order in cash upon delivery to the courier of the partnered ELTA Courier service.
The cash on delivery service has an additional cost of 2€.

2. Credit or Debit Card
We accept all credit and debit cards.
Transactions are carried out in a secure environment with advanced online protection systems (SSL-256 bit & Let’s Encrypt certification), similar to those used by top businesses worldwide.

3. Bank Deposit
Orders can be paid by bank transfer to any of our designated accounts.
Please use your order number as the payment reference.
The shipment will be processed once the payment has been confirmed.

- National Bank of Greece: GR2201100910000009101855311

Beneficiary: Triada Chavelou

4. Iris

You can complete your order via Iris.

- VAT Number: 108721624

 

Shipping Methods & Costs

1. ELTA Courier: 

Shipping is free for orders over €60.

For deliveries with ELTA Courier within Attica, the shipping cost is €3 plus €1 for each additional kilo. 

For deliveries with ELTA Courier to the rest of Greece, the shipping cost is €3.5 plus €1 for each additional kilo. 

 

2. Box Now

With the new BOX NOW service, you can receive your parcel whenever and from wherever it suits you best – 24 hours a day, 7 days a week!

How it works:

  1. Select 'BOX NOW Lockers as the delivery method during checkout.

  2. Find the locker that best suits you, near your home, workplace, or any location convenient for you.

  3. Once your order arrives at the locker, you will receive an SMS with a six-digit PIN.

  4. With this code, you can collect your parcel at any time, by entering it at the Automatic Pickup Machine.

Simple, fast, and absolutely flexible!

 

Returns

1. ELTA Courier: 

Shipping is free for orders over €60.

For deliveries with ELTA Courier within Attica, the shipping cost is €3 plus €1 for each additional kilo. 

For deliveries with ELTA Courier to the rest of Greece, the shipping cost is €3.5 plus €1 for each additional kilo. 

 

2. Box Now

With the new BOX NOW service, you can receive your parcel whenever and from wherever it suits you best – 24 hours a day, 7 days a week!

How it works:

  1. Select 'BOX NOW Lockers as the delivery method during checkout.

  2. Find the locker that best suits you, near your home, workplace, or any location convenient for you.

  3. Once your order arrives at the locker, you will receive an SMS with a six-digit PIN.

  4. With this code, you can collect your parcel at any time, by entering it at the Automatic Pickup Machine.

Simple, fast, and absolutely flexible!

 

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